Support

Start with the type of help you need.

Choose the closest category so you can reach the right guide or support path. Response times vary, and access requests still require normal authorization.

Support categories

Choose the closest match.

Giveaway help

Use the published giveaway rules for entries and winner contact.

No payment is required to enter a published Grizzly giveaway. Follow the entry page shown for that giveaway. If you believe an entry, cooldown, or winner-contact step is wrong, contact the community through Discord with the date and action you attempted.

Before you contact support

Include enough context to understand the problem.

Share the community name, the product or page, whether you are a player or admin, what you were trying to do, and any safe screenshot that shows the problem. Never send passwords, sign-in tokens, private keys, or other credentials.

Support and future services

Current product support is separate from planned service work.

Support covers existing products, accounts, listings, and giveaways. Optional setup and review services are still in development and are not available through a support request.